JyJili terms of service Bangladesh

These JyJili terms of service Bangladesh set out the legally binding rules that apply when you access or use our website, mobile application, or any related products and services we make available. By continuing to browse, register, deposit, place bets, or withdraw, you confirm that you have read, understood, and accepted this agreement. If you do not agree, you must stop using the platform immediately. These terms are designed to protect player safety, platform security, and compliance obligations, including KYC and AML requirements, while explaining how deposits, withdrawals, and bonus terms work in practice.

1. Acceptance of Terms

By accessing or using the platform, you enter into a legally binding agreement with us. This includes use through a browser, our mobile application, or any other associated services, features, or tools we provide. We may update, amend, or replace these Terms at any time to reflect operational, security, or compliance needs. The updated version becomes effective when posted on the platform. If you continue to use the services after changes are posted, you are deemed to have accepted the revised Terms. If you disagree with any part, your only remedy is to stop using the services and request account closure.

2. Eligibility Rules

You may only use the services if you meet all eligibility requirements. You must be at least 18 years old, and we apply a strict anti-underage policy, including the right to request proof of age and to suspend access until verification is complete. You confirm that you are a Bangladesh-based user and that your access and gambling activity comply with applicable local laws. You must have full legal capacity to enter into this agreement. If you are currently under self-exclusion or any similar restriction, you must not open a new account or attempt to use the services during that period.

3. Account Security and KYC

To register, you must provide accurate and complete information, including your real name, date of birth, and a valid phone number linked to your payment method such as bKash or Nagad. You are permitted to hold only one account per person, household, IP address, or device environment where we reasonably detect shared control; multi-accounting is prohibited and may result in closure of all related accounts and forfeiture of funds. You are solely responsible for keeping your login credentials secure, including phone number, password, and any PIN codes, and for all activity under your account.

We operate KYC checks to verify identity and protect against fraud and AML risks. We may request government-issued ID, proof of address, and proof of ownership of a payment method before allowing deposits, withdrawals, or continued play. If you fail to provide requested documents within a reasonable timeframe, we may restrict, suspend, or close your account. You acknowledge that all transactions, bets, and requests made through your account are treated as authorized by you, even if they were made by someone who gained access due to your failure to keep credentials confidential.

4. Deposits and Withdrawals

Deposit and withdrawal processing is subject to security checks, KYC completion, and AML monitoring. We may require additional verification before processing requests, particularly where activity appears inconsistent with your profile or where we suspect third-party funding. You must only deposit using payment methods you own and control, and you must not accept or provide third-party deposits. For product information related to betting features, you can review Sports or Cricket for how wagers are placed and settled, but all financial rules in this section apply across the platform regardless of the game or category you choose.

4.1 Supported Payment Methods

4.2 Deposit Terms

The minimum deposit is ৳100 or the equivalent amount in USDT based on the rate shown at the time of the transaction. Deposits are usually credited instantly, but we are not responsible for delays caused by payment providers, network congestion, or required security reviews. We do not charge deposit fees; however, your bank, wallet provider, or blockchain network may apply fees outside our control. Deposits must originate from an account or wallet in your name, and we may reject or reverse deposits that appear to be third-party funded, fraudulent, or connected to chargeback behavior.

4.3 Withdrawal Terms

For verified accounts, withdrawals are typically processed within 5 to 15 minutes, but timing can vary due to payment provider performance, additional verification requests, or AML reviews. We aim to return withdrawals to the same method used for deposit where possible, and we may refuse to send funds to a different method if it increases fraud or money laundering risk. We reserve the right to request identification documents before processing, to delay withdrawals that require investigation, and to refuse suspicious withdrawals, including attempts to circumvent bonus terms, KYC, or account restrictions.

5. Bonuses and Promotions

All bonuses, free credits, and promotional offers are optional and governed by specific bonus terms displayed at the time of the offer. Wagering requirements must be completed before any bonus-related funds or winnings can be withdrawn, and the multiplier and eligible games are defined per promotion. Bonuses may have expiry time limits, and any unused or non-compliant bonus funds may be forfeited after expiry or upon breach. Only one bonus is allowed per person, household, IP, or device environment. We may impose maximum bet limits while a bonus is active and adjust game contribution rates or exclude certain games from contribution.

We actively monitor for abuse, including hedging, coordinated play, or patterns that indicate exploitation rather than normal entertainment play. If we reasonably determine that a user has abused promotions, we may void bonuses, remove related winnings, restrict future participation, and close accounts. We may modify, suspend, or cancel promotions at any time, including where fraud risk, technical issues, or compliance needs require immediate action. For current offer details and eligibility rules, you should review Promotions before opting in, as the specific conditions shown there prevail for that offer.

6. Responsible Gambling

We support responsible gambling and encourage you to treat gambling as entertainment, not as a source of income. If you feel gambling is affecting your finances, relationships, or wellbeing, you should pause and seek help. You can request deposit limits on a daily, weekly, or monthly basis through support, and we can assist with self-exclusion options. We offer cool-off periods of 24 hours, 7 days, or 30 days, and we can apply longer or permanent self-exclusion upon request. Reality checks may be provided as session reminders. To protect minors, we recommend device-level parental controls and keeping credentials private.

7. Prohibited Activities

Any prohibited activity is treated as a material breach of this agreement and may result in immediate termination, forfeiture of bonus funds and related winnings, suspension of withdrawals pending investigation, and reporting to relevant authorities where required. We may use automated and manual controls to detect fraud, collusion, and AML risks. You agree not to attempt to bypass security controls, KYC checks, or platform restrictions, and you acknowledge that we may take protective action without prior notice where we reasonably believe it is necessary to protect player safety, platform integrity, or legal compliance.

8. Intellectual Property Rights

All platform content and materials, including software, designs, text, graphics, interfaces, and trademarks, are owned by us or used under license and are protected by intellectual property laws. You receive a limited, revocable, non-exclusive right to access and use the services for personal entertainment purposes only. You must not copy, reproduce, modify, distribute, reverse engineer, or create derivative works from any part of the services without our prior written consent. Third-party game providers and licensors retain ownership of their respective intellectual property, and your use of their content is permitted only through our platform under these Terms.

9. Limitation of Liability

The services are provided on an as is and as available basis. We do not guarantee uninterrupted access, error-free operation, or that the platform will be free of delays, bugs, or outages. To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption. You accept full responsibility for your gambling decisions and any resulting losses. Our aggregate liability for any claim is limited to the total amount of your deposits made in the 90 days immediately preceding the event giving rise to the claim.

10. Termination and Inactivity

You may request account closure by contacting support. Any remaining balance may be withdrawn subject to identity verification, completion of KYC checks, and satisfaction of any applicable wagering requirements or fraud reviews. We may terminate, restrict, or suspend your account at our discretion where we reasonably believe you have violated these Terms, attempted fraud, failed KYC, engaged in prohibited activities, or where required for security, AML, or regulatory reasons. We may also close accounts that remain inactive for 12 months or more, and we may require verification before releasing any remaining funds.

11. Governing Law and Disputes

If you have a dispute, you agree to contact support first and attempt informal resolution by providing clear details, relevant dates, transaction references, and any supporting evidence. If the matter is not resolved informally, you agree to attempt mediation before proceeding further. Where mediation does not resolve the dispute, the dispute will be finally settled by binding arbitration conducted in English on an individual basis only. You waive any right to participate in class actions or representative proceedings. You agree that arbitration is the exclusive forum for resolving disputes, except where prohibited by applicable law.

12. Changes to These Terms

We may update these Terms at any time, and changes take effect immediately upon posting on the platform. Where we consider a change material, we may provide additional notice through the platform interface, email, or other contact methods linked to your account, but you are responsible for reviewing the current version regularly. Continued use of the services after changes are posted constitutes your acceptance of the updated Terms. If you do not accept the updated Terms, you must stop using the services and request account closure, subject to any required KYC and security checks.

13. Contact Us and Support

Our support team is available 24/7 and can assist in Bengali and English with account access, KYC verification, deposits, withdrawals, responsible gambling tools, and dispute questions. We aim to respond within 24 hours, although complex investigations may require additional time due to payment provider coordination or AML checks. For information on how we handle personal data and user rights, you can review Privacy Policy and Disclaimer. When contacting support, use the same phone number and identifying details registered to your account to help us protect your security and process requests efficiently.